Services

Prestige Content Specialist, is here to help rebuild! We are notified of a loss to assist with the  cleaning of the soft contents in your home, after damages of many kinds.  We arrive on-site, assist you in determining items that should be  removed and restored, and make sure they are well documented. We have  trained technicians to properly pack and remove items from your home. As  we return to our plant, we process a full inventory of all the contents  gathered. Once inventory is completed, an invoice for cleaning is  prepared and submitted to your claim adjuster for approval to begin. We  are always sure to communicate with both you and your adjuster, to be  certain everyone is on the same page of the claim, and the proper  approval has been received. Upon approval, the deodorization and  cleaning process begins. This process can take approximately 4-6 weeks  unless otherwise discussed. In the event a quicker timeline is needed,  we review and accommodate. In the meantime of processing your items, and  you are in need of immediate clothing, we are able to process a rush  cleaning for all members in the home. At the time of pack out, our  technician will review this service with you, help you gather items that  are needed, review the processing time, generally a couple of days  (based on the severity of the loss), and plan to schedule the return of  items, to any address as directed. As the cleaning process is completed,  all items are packaged and prepared for return, the customer is  notified, and we then move into completion. Based on your direction, we  either plan to return the cleaned items to your home, or we plan to  store the items, at our on-site, climate controlled storage facility.  Storage is billed with the claim process, and costs are determined based  on the volume of items being stored.